FAQ - General information
- General Information
- Service Lifecycle
- Service Fees
- Service Validation & Contract Terms
- Partner Service Pricing
1. GENERAL INFORMATION
1.1 What are Internet2 NET+ Services?
Internet2 NET+ Services delivers value to Internet2 member organizations, including higher education, and sponsored K-20, government, other non-profit, and industry participants. These services are identified and evaluated by the community and tailored to their needs to be cost-effective, easily accessed, and simple to administer.
All services are sponsored by member institutions and tailored to community needs as part of a formal service validation process that involve a diverse set of participating higher education institutions.
1.2 What types of services are currently in the Internet2 NET+ portfolio?
- Technology Staff
- Research and Academic Needs
- Student and General Use
- Campus Administration
The Internet2 NET+ service catalog has offerings in five general domains (“service types”):
- Software as a Service (SAAS)
- Security & Identity (SI)
- Infrastructure & Platform Services (IPS)
- Video, Voice, & Collaboration (VVC)
- Digital Content for Research and Education (DCRE)
For descriptions of each service type, see Service Types.
In addition to cloud services, Internet2 NET+ provides software development of middleware tools that enable and simplify identity and access management in the campus infrastructure, such as Shibboleth®, Grouper™ and COmanage
1.3 What types of cloud services will be offered in the future?
The Internet2 NET+ Services team engages in discussions with cloud service providers (both commercial and from within the Internet2 community) and education institutions concerning needs, opportunities, and service offerings. New programs and services are added to the portfolio based on member sponsorship, the number and types of services available in each category, and completion of service validation.
The NET+ team develops recommendations for the types of services within each category (and in some cases subcategory) of the service catalogue. These plans are regularly reviewed and discussed with the NET+ Program Advisory Group (PAG) and incorporated in the overall strategic plan for the NET+ program.