ServiceNow

Shaped by higher education and powered by collaboration — NET+ ServiceNow elevates the campus experience.

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Subscribers

Eligible Subscribers Include:

Internet2 Higher Education members, research-related Internet2 Affiliate members, or non-members that would fall into either the Higher Education or Affiliate member categories.

Empowering Education with NET+ ServiceNow

The NET+ ServiceNow program provides a contract specifically tailored for higher education, along with a collaborative community of peers. By leveraging a community-led evaluation and contract negotiation, institutions can reduce the time and effort typically required from procurement, legal, and IT teams to adopt and use the service. Subscribers gain access to education-focused pricing, the option to purchase student licenses, and terms negotiated to support research and education priorities. Additionally, subscribers benefit from an active peer network that shares practical insights and helps shape the future of the service to better meet higher education’s needs.

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Make It Easier for the Campus to Focus on Learning and Research

The NET+ ServiceNow program is a community-driven offering that provides Internet2 higher education members with a uniquely negotiated contract for the ServiceNow platform. The program offers:

  • Higher Education–Tailored Terms: A contract specifically designed to address the procurement, data protection, and operational needs of colleges and universities.
  • Education-Focused Pricing: Access to discounted pricing, including options for student licenses, helping institutions expand their use of ServiceNow efficiently and affordably.
  • Community Collaboration: Participation in an active peer community that shares implementation insights, best practices, and helps shape ServiceNow’s roadmap to better serve higher education.

Subscribers

Learn More and Engage

If you would like to contact ServiceNow, reach out to Wanda Burgamy, Strategic Outcomes Manager, Education at wanda.burgamy@servicenow.com.

There are various ways our community can engage on a number of different topics.  Below you will find options for participation: 

NET+ ServiceNow Program Community

The NET+ ServiceNow community page is your central hub for program updates, governance information, and opportunities to engage with peers across higher education. Here, you’ll find the latest news from the NET+ ServiceNow Service Advisory Board, details on monthly town halls, newsletters, and other resources that help institutions share insights and stay connected.

NET+ ServiceNow – Monthly Town Hall Series

The monthly town hall schedule  is published on the NET+ ServiceNow program community page. You can see what is coming up and use the town hall page to sign up for specific town halls. If you would like to participate as a speaker in one of the upcoming town halls, please reach out to netplus@interent2.edu, and we can get you involved.  If you have suggestions for topics for other town halls, we would love to hear from you. 

NET+ ServiceNow – Monthly Newsletters

Another resource is our monthly NET+ ServiceNow newsletters specifically written for our participating institutions.  

Higher Education Summit at Knowledge

Each year, the NET+ ServiceNow program hosts a dedicated community event during the ServiceNow Knowledge conference, bringing together higher education institutions to share insights, successes, and emerging practices. The gathering features Birds of a Feather (BoF) sessions and networking opportunities designed to foster collaboration and strengthen the higher education ServiceNow community. To see agendas from previous events, visit HE Summit Knowledge.

SNow Higher Education Group Mailing List

The SNow Higher Education Group connects ServiceNow users and prospective adopters from colleges and universities. The group provides a collaborative space to exchange ideas on ITSM best practices, implementation strategies, and event planning for ServiceNow Knowledge. Join the conversation at groups.google.com/group/snow-higher-ed.

 

Program Information

Eligible Subscribers: Internet2 Higher Education members, research-related Internet2 Affiliate members, or non-members that would fall into either the Higher Education or Affiliate member categories.
Sponsors: University of Washington
Email: netplus@internet2.edu
Contact: Quyen Vaillant

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