Feb 22, 2017,
by Dana Voss
As part of our ongoing effort to provide better more coordinated member support services, Internet2 has acquired ServiceNow software to eventually be used across all of the Internet2 divisions as a new "front door" for support.
On March 27, Internet2 will begin using the service desk functionality of ServiceNow. While the plan is that members will see few changes when they interact with Internet2, some things will be a little different.