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NET+ Zoom Advisory Board Refreshes Service Agreement

Sep 18, 2018, by Ben Fineman
Tags: Internet2 NET+, Zoom

The NET+ Zoom program has seen significant and accelerating adoption since its launch in late 2016. It’s not hard to see why, as Zoom has emerged not only as an intuitive and easy to use real-time collaboration platform, but also a high quality and reliable one.

This program has not only the compelling Zoom technology, but also benefits from the NET+ program’s customizations for higher education including: specialized terms and conditions, InCommon federated identity integration, delivery over the Internet2 Network, and a dedicated NET+ Zoom Advisory Board. Thirty four institutions are currently participating in the NET+ Zoom program with more coming on board on a regular basis. 

Two years into the program, the Advisory Board schools have been working hard to take this good program and make it even better. Two of the most highly requested features have been the ability for universities to add options and capabilities to their NET+ Zoom deployments more quickly and seamlessly, and the ability to have hierarchical administration. 

We’re pleased to announce that as of this week, Internet2 and Zoom have finalized an updated NET+ Zoom agreement enabling these features along with several price reductions. This new agreement is available immediately for any schools who are new to the program, and we will be working to migrate the existing NET+ Zoom institutions moving forward. 

This new contract is not the only improvement that Zoom has made since the program’s inception. Some other notable changes since the launch of the NET+ Zoom program two years ago include:

  • Breakout sessions
  • Non-verbal feedback
  • Closed captioning support
  • Digital signage
  • Many Zoom Room (software room system) enhancements
  • Automatic transcription for recordings
  • Waiting rooms with custom logos
  • Many accessibility enhancements
  • Dual Internet2 Network peerings on the East and West Coasts

Even with all these changes and enhancement, neither Zoom nor the NET+ Zoom Advisory Board schools are resting on their laurels. We will continue working together to address the collaboration needs of the research and education community as both the needs and technologies continue to evolve. We hope to see you at one of the many upcoming events next month where both Zoom and our community members will be present:

If your institution is interested in learning more about the NET+ Zoom program, feel free to contact me directly. I’m happy to answer any questions I can, or connect you with a member institution who is subscribing to the program to share their experiences.