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Three Things That The University of Michigan School of Dentistry LOVES about ICE 

Feb 15, 2016, by Matthew Buss
Tags: Community, Community Driven, Internet2 NET+, Security

With one patient-record provider dominating 88% of the U.S. market, the University of Michigan School of Dentistry was not optimistic about finding a solution to meet their evolving patient information needs…until now. A collaboration of academic research centers, government agencies, and industry is preparing to launch the first cloud-based electronic health record for both dental practice and education. Along with the University of Michigan, experts from the schools of dentistry at the University of North Carolina, and the University of Pittsburgh have partnered with Internet2 and ICE Health Systems (ICE) to develop a cloud-based electronic health record for dental education and research. Here are three reasons the University of Michigan School of Dentistry loves ICE.

It meets and surpasses rigorous NET+ security standards.

The collaboration decided to take a two-pronged approach when it came to security.  It was agreed that both an external SOC2 audit as well as the University of Michigan performing their own security audit based on the Cloud Controls Matrix would be used. For the audit done by the University of Michigan, Dion Taylor, Data Security Analyst Senior worked with the foundation of the Cloud Control Matrix and infused other healthcare related security controls within the matrix to provide the University with a complete audit representing controls from each of the standards they needed to meet.  This has recently resulted in the University of Michigan recognizing a successful security audit for NET+ ICE.

It convened the community and is being built from top-notch collaboration.

Understanding that there was power in numbers, building ICE gathered community members to work collaboratively and enrich opportunities to evolve dentistry in a cloud based environment. This collaboration started with a clear vision to move dental healthcare forward through software.

"The group has become a team, and we have embraced the vision and remained dedicated to it and each-other, with the results now starting to show. This is what I love about our collaboration," said Mark Genuis, ICE chief executive officer.

"The collaboration is greater than the sum of its parts. Each institution is great on its own, but working collaboratively, we have accomplished more that what each of us could do individually," said Dr. Lynn Johnson, professor of dentistry and associate dean for faculty affairs and institutional effectiveness at the University of Michigan School of Dentistry.

It takes dentistry to the cloud in new and exciting ways.

As fellow collaborator Dr. Heiko Spallek, previously at the University of Pittsburgh and now Pro-Dean at The University of Sydney, Faculty of Dentistry, noted, "This is not an IT project. It is a project about science, research, informatics and patient care. We strive to convert traditional EHR data cemeteries into sources of knowledge for the benefit of our patients."

The collaboration has built ICE as an inclusive electronic health record system design to benefit educators, care providers, students, patients and researchers. For students and faculty, the focus was on increasing efficiency for common tasks such as treatment planning, approvals and grading. For providers, an extensive array of modules  were designed to make a more user-friendly experience, providing  easily accessible patient information in one place.  Patients will have access to their own records through the patient portal, allowing them to be more active participants in their healthcare. Finally, the real-time access to data and the ability to warehouse data supports researchers and administrators at a new level. The “big data” dimension of the collaboration will offer new opportunities to rapidly analyze models of patient treatment outcomes and, where appropriate, use these findings to improve both education and patient care.

Having completed a rigorous external security audit, the group has now produced the profession’s first electronic health record system for dental education delivered entirely in the cloud. The security system, architecture, continuous monitoring and all components have been developed and are being refined through constant communication with the collaboration as well as a growing group of private clinicians. And the implications of such powerful collaboration extends far beyond the Internet2 community.