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eduroam

overview

The service that started in Europe (www.eduroam.org) and is rapidly growing globally has had much success in the US and is used by hundreds of participating institutions, with more being added all the time. Available to the research and education community (including libraries, museums, and selected government agencies), the eduroam service provides instant, authenticated and encrypted network access, mainly to Wi-Fi networks, to the users of all participating institutions. Connect once to the eduroam service at your local institution, and you are ready to roam regionally, nationally, and internationally—with no other steps required.

features

THE Global SSID for Education

eduroam (education roaming) is the secure worldwide federated network access service developed for the international research and education community.

What does eduroam do for the traveler? eduroam provides per-user, per-session encrypted network access for visitors from participating institutions, without the need to gain guest credentials on arrival to an eduroam enabled location. The connectivity is instantaneous and the infrastructure is authenticated by the user. Study abroad students can join thousands of eduroam hotspots without any hassle or any data roaming charges.

What does eduroam do for the institution? eduroam removes the administrative steps required to provision visitors from other educational institutions. Access between networks from R&E institutions is negotiated once during the federation process and for all members of participating institutions. The eduroam network addresses CALEA requirements for visitors from other schools.

For more on eduroam, see https://www.eduroam.us/introduction.

fees

The eduroam service is available to Internet2 members at no charge. 

Non-member organizations can purchase the eduroam service for $.10 per user annually, with a minimum charge of $400. Please note that you must purchase the service for all students and/or employees. User totals will be based on IPEDs data where applicable.

Additionally, Internet2 will charge a one time $700 legal fee for proposed changes to the eduroam agreement. We have made every effort to keep the agreement as simple and straightforward as possible. Internet2 will waive the $700 legal fee if a connector must make a change because of state governing laws, assuming documentation is provided. 

 

faq

More Information

Thank you for your interest in eduroam. Below are answers to some of the most common questions related to the service. Please check eduroam home for updates as they become available. Have a question not answered here? Send an email to eduroam@internet2.edu.

Which technology is needed to join the service?

WPA2-Entrerprise (A.K.A. 802.1x) is required to join eduroam. The RADIUS server of the joining institution that is used to operate WPA2-Enterprise locally will be connected to the national infrastructure.

How long does it take to connect the institution to eduroam?

The connection of the institution's RADIUS server to the national infrastructure takes an average of two hours. This step will allow users of that institution to visit other eduroam campuses. Making the local campus an eduroam hotspot takes more time since it involves the broadcasting of the network name across campus and some backend network engineering (subnets and firewall configurations). Count some time to inform your community about the new offering and its local support.

How does the local institution support visitors?

One of the main rule of eduroam is that visitors have to first contact their home institution to seek support. This said, many places elect to support eduroam visitors locally since in many cases it doesn't add much burden to the local help desk.

How is abuse handled?

All eduroam users are authenticated (a good thing for CALEA purposes) in the form user@realm (e.g. username@institution.edu). In case of abuse, the local institution can block users the same way it is done locally (MAC address and username/realm filtering) For DMCA complaints, the request can be forwarded to the institution of the offending user either directly or through the eduroam-US service.

Still have questions? A more detailed eduroam FAQ is available at https://www.eduroam.us/documentation/faq-page.

participate

Eduroam is built into the overall value for Internet2 higher education members. Annual Internet2 membership dues will cover the cost of the service. Members who are already using the eduroam service will simply need to sign the soon-to-be-available eduroam service agreement. 

Higher educational institutions that are not Internet2 members are also welcome to join the service. Annual and other fees will apply.

To participate in the eduroam service, you must first determine if your organization is a Qualified Entity. Qualified Entities are U.S. located post-secondary educational institutions, K12 institutions, U.S. organizations with strong affiliations with research, education, and cultural organizations (e.g. non-commercial libraries, museums, performing arts centers, federal agencies and national laboratories). Additional types of research, educational, or cultural organizaitons may be permitted by Internet2. 

To sign up for the eduroam service, or if there are any additional questions, simply contact Internet2 by sending a note to the following email address: eduroam-support@internet2.edu.