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SkySync

overview
Service Type:
Infrastructure & Platform Services
Phase:
Early Adopter - Quickstart
Sponsors:
Morehouse College
Email:
netplus@internet2.edu
Contact:
Matthew Buss

Organizations of all sizes are leveraging Cloud technologies such as Box, however most are faced with the daunting challenge of seamlessly integrating these platforms with their existing on-premises storage systems (i.e.: Network FileShares, SharePoint and others).

SkySync is an innovative software solution that enables organizations of all sizes to tightly-integrate any combination of cloud-based and/or on-site storage systems together in only minutes. It automatically manages the migration or synchronization of large volumes of files and the underlying associated data and data structures, across any connected storage platform without writing code, learning/deploying complex software, or engaging expensive 3rd party professional services.

Internet2 members who are also InCommon participants can add this valuable Internet2 NET+ SkySync storage system integration middleware to their membership for an additional fee. Other InCommon institutions of higher education (.edu) headquartered in the United States are also eligible to participate at a higher fee.



SkySync empowers organizations with unparalleled storage agility; enabling them to sync, migrate, copy and organize files, folders, sites and/or entire file structures across systems in merely a few clicks while delivering a broad array of measurable business benefits. Browse our Features, Pricing and Frequently Asked Questions (FAQ)pages for more information. Then visit How To Participate for detailed information on how to sign up.

The Internet2 NET+ Box service is now generally available to all U.S. higher education institutions for production deployment. For details, read the press release.

NET+ SkySync Roadmap

Early university adopters have already leveraged SkySync, syncing 1000’s of Network Home Drives, SharePoint and other systems to their cloud storage platform including; Stanford Healthcare, Morehouse College and Argonne.

  • Incorporate Cloud storage anywhere/any device capabilities with existing systems.
  • Enables users to have access to files from all corporate storage systems.
  • Easily incorporate or move to the most cost-effective storage.
  • Easily consolidate or move to storage systems that meet functional or compliance (e.g.: HIPAA) requirements.
  • Storage systems that are part of a new acquisition can be integrated with existing systems (and information shared) in minutes.
  • Since SkySync can be installed, configured and operational in minutes, ROI is immediate.

Open to US higher ed institutions. Internet2 members receive additional discount.

Learn More: www.skysync.com/box

features

GENERAL FEATURES

• Unlimited Number of Job pairs Refers to the maximum number of allowable Source to Destination Sync, Copy, Move and/or Publish jobs
• Sync, Migrate, Copy or Publish The various SkySync Job-types between any source and destination.
• Sync file-conflict resolution A configurable action to resolve a file-conflict within a Sync-job operation (e.g.: when a file is updated at both the Source and Destination between Sync-job runs).
• Track File re-names and moves Automatically tracks/updates file moves/re-names at both the source and destination.
• Auto File-Name Conform Automatically replaces/repairs unacceptable file-name characters or conventions to meet storage the destination platform's specific file-name acceptance criteria.
• Auto-zip Executables Automatically auto-zips files such as .exe and .msi to meet storage platform file acceptance requirements.
• Sync Document Versions Syncs current and all prior versions of documents between systems (manages both minor and major versions).

File Transfer Performance

• Simultaneous file transfers (Up to 32/Server) The maximum number of allowable file parallel read/write operations
• Smart throttling (TM) Automatically controls the number of file processing threads to optimize SkySync transfer performance based upon platform response codes
• Bandwidth Utilization Controls Maximum Network Bandwidth (in Kb/s) utilized by SkySync Job operations.
• File; Changes-only optimization For platforms that support it, reduces network traffic/calls by requesting only file-changes (adds/deletes) that have been made to the storage system(s).
• Allowable File Transfer Volume The maximum allowable license volume (in Terabytes) of files that may be Synced, Copied, Migrated, and/or Published (Per year).
• Hyper-transfer Access Pooling Designed to transfer up to 3m files/day. Pools multiple administrator connections (and their allotted parallel file thread-writes) together as a single entity (pool).

Enterprise Features/Modules

• Job Pre-run file Analyzer Analyses connectivity, statistics, and file details of the job prior to execution. Reports on files that will require file-name transformation, 0-byte files, files that may not be transferred due to platform restrictions (i.e.: source file-size exceeds the destination platform limit) as well as other file caveats.
• Diagnostics and Logging Admin-Definable system logging granularity; captures/logs background activities for all SkySync operations.
• Definable SMTP e-mail alerting Configurable: Alerts admins of completed and/or failed Job runs.
• File Filtering by File Type (.***) Both default and customizable. Filters files (either exclude or include only) by type such as; Windows .db/.lnk, executables, movie, image, etc.
• Advanced File Filtering (?) Configurable: Filters files by creation-date/date range, last-modified date/date range, file size, and/or metadata.
• Advanced Job Runtime Controls Can set up Job run-times within defined windows (e.g.: Run job only on weekends from 12:00 AM- 6:00 AM).
• Advanced Job Runtime Controls Can set up Job run-times within defined windows (e.g.: Run job only on weekends from 12:00 AM- 6:00 AM).
• Sync Audit Reporting Depicts all SkySync Job file changes at both the source and destination. Details all system and user file excluded/included and transfer activities since inception. Summary and Detail reports may be exported as .CSV files or as .PDF.
• Network Home-drive mapping Automates and self-maintains the linking (and SkySync job creation) of large Network File System (NFS) user-share accounts (home -drives) to other storage system accounts that support this function.
• Selective Folder Grouping Enables Admin's to "cherry-pick" subdirectories within a directory. Admin's may also configure further granularity by defining a common name folder type within the selected subdirectories.
• Metadata Mapping Maps/links extended metadata for systems that support it (e.g.: Map system A: (PO Number) to system B:(PO Num).
• User-Account Linking Links and maintains file ownership across systems during Sync-jobs.
(For platforms that support file ownership).
• OPTIONAL Permissions Mapping Bi-directionally maps user and group permissions for systems that support it

Cloud Connectors

• Autodesk
• Box Citrix
• ShareFile
• Copy.com by Barracuda
• Dropbox
• Egnyte
• Google Apps
• Google Drive
• Hightail
• HP Cloud
• Huddle
• OneDrive
• OneDrive- for Business
• OpenStack
• Oracle Documents
• SharePoint Office365
• Syncplicity

On-Premises Connectors

• Desktop PC
• Network File Systems/SAN/NAS Any UNC-addressable storage
• SharePoint 2007
• SharePoint 2010
• SharePoint 2013
• Documentum
• OpenText
• Oracle WebCenter
• IBM/FileNet P8
• Alfresco

Cross-Platform File Search

• Sort Search Results (Searches across all connected platforms in one execution (a federated search). Results are delineated by system and can be sorted.
• Filter by System

Security

SkySync stores connection information (ex. user name, password, url, unc, etc.) for some platforms encrypted in its database. This makes it important to secure the server running SkySync’s local file system to add additional protection to this information.

Cloud platforms, use other authentication mechanisms like OAuth2 and only present an access token to SkySync instead of allowing visibility into credentials. In general, SkySync does not control, edit, move, modify, or otherwise interact with security directly. SkySync acts as an external user to storage systems, interacting with them via their public API’s. 


fees

SkySync Internet2 Pricing Schedule

SERVICE PACKAGEDESCRIPTIONYear ONE: ANNUAL SUBSCRIPTION FEE (File Management)Year ONE: ANNUAL SUBSCRIPTION FEE (Permissions Management)*One Time SETUP FEESubsequent Years: ANNUAL SUBSCRIPTION FEESubsequent Years: ANNUAL SUBSCRIPTION FEE (Permissions Management)
"TIER"
Tier 1a Maximum Actual Campus Size*: 1,500
Up to 6TB yearly transfer
Internet2 Member Price $5,300 $1,855 $2,000 $3,975 $1,391
  Non-Internet2 Member Price $5,830 $2,041 $2,200 $4,373 $1,530
Tier 1b Maximum Actual Campus Size*: 2,500
Up to 10TB yearly transfer
Internet2 Member Price $7,600 $2,260 $4,000 $5,700 $1,995
  Non-Internet2 Member Price $8,360 $2,926 $4,400 $6,270 $2,195
Tier 1c Maximum Actual Campus Size*: 3,500
Up to 14TB yearly transfer
Internet2 Member Price $9,700 $3,395 $4,000 $7,275 $2,546
  Non-Internet2 Member Price $10,670 $3,735 $4,400 $8,003 $2,801
Tier 1d Maximum Actual Campus Size*: 4,500
Up to 20TB yearly transfer
Internet2 Member Price $12,000 $4,200 $5,000 $9,000 $3,150
  Non-Internet2 Member Price $13,200 $4,620 $5,500 $9,900 $3,465
Tier 1 Maximum Actual Campus Size*: 10,000
Up to 40TB yearly transfer
Internet2 Member Price $35,000 $12,250 $10,000 $26,250 $9,188
  Non-Internet2 Member Price $38,500 $13,475 $11,000 $28,875 $10,106
Tier 2 Maximum Actual Campus Size*: 25,000
Up to 100TB yearly transfer
Internet2 Member Price $74,000 $22,200 $12,000 $55,400 $16,650
  Non-Internet2 Member Price $81,400 $24,420 $13,200 $61,050 $18,315
Tier 3 Maximum Actual Campus Size*: 50,000
Up to 200TB yearly transfer
Internet2 Member Price $97,000 $29,100 $15,000 $72,750 $21,825
  Non-Internet2 Member Price $106,700 $32,010 $16,500 $80,025 $24,008
Tier 4 Maximum Actual Campus Size*: 100,000
Up to 400TB yearly transfer
Internet2 Member Price $108,000 $32,400 $17,000 $81,000 $24,300
  Non-Internet2 Member Price $118,800 $35,640 $18,700 $89,100 $26,730
Tier 5 Maximum Actual Campus Size*: 150,000
Up to 600TB yearly transfer
Internet2 Member Price $122,000 $36,600 $20,000 $91,500 $27,450
  Non-Internet2 Member Price $134,200 $40,260 $22,000 $100,650 $30,195
Tier 6 Maximum Actual Campus Size*: 200,000
Up to 800TB yearly transfer
Internet2 Member Price $144,000 $43,200 $20,000 $108,000 $32,400
  Non-Internet2 Member Price $158,400 $47,520 $22,000 $118,800 $35,640
Pro Only Service Up to 1TB of year transfer Internet2 Member Price $750 N/A $0
  Non-Internet2 Member Price $825
Business Only Service Up to 5TB of year transfer Internet2 Member Price $2,500 N/A $0
  Non-Internet2 Member Price $2,750
Enterprise Only Service Yearly transfer limit dependent on Tier Internet2 Member Price $10,000 $5,000 $0
  Non-Internet2 Member Price $11,000 $5,000
On Site Optional On-site Support Package
(See Notes)**
$24,000  

NOTES:

Onsite Site Services

Optional On-Site Support Package includes:
  • Travel expenses to Enterprise Customer's site (Only applicable to continental US travel - International travel requires additional mutually agreed to fees)
  • Project Analysis
    • Prerequisites
    • Documentation Review
    • Architectural Consulting
    • Phase recommendations
    • User Adoption tips and tricks
  • Setup and Installation
    • Advanced
      • Proxy
      • SQL DB
      • Clustering scenarios
      • LDAP/Mapping scenarios
      • SMTP Email alerts
      • Log/History retention settings
      • Permissions migration
      • Optional Plus in setup
  • Guided tour of application
  • Configuration of connections
  • Setup of initial job(s)
  • "Elbow Training" on what to expect from SkySync customized to customer use case
  • Basic load testing/throughput validation on customer setup

Pricing in USD.

    * Pro Edition
    • For connecting to a NFS/SAN/NAS or other clouds
    • Up to 1 terabyte of yearly file transfer
    • Up to 8 configured Jobs
    • Installed on up to (1) workstation, VM or Server
    • Optional Permissions Management Module is not available for this Edition

    ** Business Edition

    • All Pro Edition features plus
    • Adds all SharePoint connectors
    • Up to 5 terabytes of yearly file transfer
    • Up to 24 configured Jobs
    • Optional Permissions Management Module is not available for this Edition

    *** Enterprise Edition

    • All Business Edition features plus:
    • Includes Tier-level yearly file transfer
    • Unlimited number of configured Jobs
    • Up to 32 parallel writes/server
    • Advanced e-mail alerting
    • Documentum connector
    • IBM P8 connector
    • Alfresco connector
    • CMIS connector
    • Metadata Mapping
    • Automated folder group-mapping
    • Automated Used-mapping
    • Automated Home-drive mapping
    • Clustered-server options
    • Optional Permission Management module is available for an additional cost, which is set forth above

ADDITIONAL NOTES:

  • Pricing includes all generally available SkySync software components . NO limits or ala-carte (standard and optional); standard telephone and web support; software upgrades and maintenance.
  • Set up Fee includes hardware recommendation/configuration assistance, remote support admin best-practices training and software configuration support.
  • * Must Purchase File Management License
  • ** INCLUDES On-site Technical Training/Launch (Up to 4 days) continental USA only (Travel and Expense included)
  • *** Per 2500 Users
  • Standard Support: 9:00am-6:00pm EDT/EST M-F (Except Federal Holidays)
participate

To subscribe to SkySync:

  1. Review the service offering and fees on the tabs above.

    If you have any questions, please contact us at: netplus@internet2.edu

  2. Fill out the Application

    The application is located is here. You will be required to fill out basic information and identify contact roles so we can get the agreement to you for signature.

    • Information about your organization:
      • Legal Name
      • Internet2 membership status
      • DUNS number
      • A chance to upload your tax exempt certificate ahead of time
    • Lead Contact
    • Accounts Payable Contact
    • Application Submitter
  3. Review the Participation Agreement and Service Schedule

    The participation agreement is located is here, and the service schedule is here. Both will be sent to the identified "Application Submitter" after the application is received. This contact will fill out the required fields and forward it to the official signatory for final signature.

NOTE: Internet2 requires electronic signatures for legal contracts, unless state law mandates otherwise.

FAQ

GENERAL FAQ

Does SkySync do anything to files?

No. SkySync does not open, change or modify any file.

Does SkySync store files or file-related information such as properties or metadata?

No. SkySync does not save or even cache files; it leverages your existing storage systems to store all files and file-related data.

If we decide to no longer use SkySync, does it have any impact on stored files or systems?

No. SkySync has no impact on your existing storage systems or files

How does SkySync access storage systems?

SkySync acts on your behalf. Most organizations provide elevated privileges (i.e.: An Admin or co-admin account) then assigns that account exclusively to the SkySync Service When storage systems are accessed, it leverages those credentials and remembers those settings.

How do I add a new storage system?

Simply click on the “Add Connection” button on the toolbar. The Add New Account window will open. Select the desired storage system and click OK, or you can also double-click on the Storage System icon. It's a simple 3 step process that takes less than a minute.

I don't see my storage system listed as a connector?

We are always adding new storage platforms. Have a suggestion? Please send us a note on your preferred storage system.

Is there a limit to the number of active storage connections?

No. You can connect to as many storage systems/sites as you like. For SharePoint, you can link to an unlimited number of Sites, Team Sites, or Site Collections.

How does SkySync keep my connections secure from my computer to my storage providers?

SkySync uses the same communication protocols your provider supports and is configured to use. Most cloud providers require secure connections via HTTPS, API keys, and protocols like OAuth before they allow SkySync to access your storage. SharePoint for example, supports both HTTP and HTTPS with various options like Windows Integrated Security.

How does SkySync protect my passwords while adding a connection?

SkySync encrypts your password then stores it on your Server/Workstation where it is protected by your operating system security.

Does SkySync impact existing document security?

No. SkySync does not override any security definitions within your existing systems. Your existing definitions remain in place.