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Code42 CrashPlan

overview
Service Type:
Infrastructure & Platform Services
Phase:
General Availability
Eligible Subscribers:
Internet2 Member or Other R&E Participant
Sponsors:
Arizona State University, Harvard University, Naval Postgraduate School, University of Notre Dame, University of Texas - Austin, University of Washington
Email:
netplus@internet2.edu
Contact:
Sean O'Brien

Protect and manage your institution’s most valuable natural resource—the data created and stored on laptops and workstations.

Code42 CrashPlan®, the market leader in laptop and desktop protection, is a cloud-based solution uniquely designed to meet the data protection and disaster recovery needs of educational institutions.

Working across all platforms, including Mac, Windows and Linux, CrashPlan backs up data produced anywhere, on any device, with no user intervention to initiate backup and no disruptions to device performance. One IT admin can manage the data of thousands of users via a powerful console. NET+ CrashPlan integrates with the InCommon federated identity management program and utilizes the Internet2 Network infrastructure to give members high performance and endpoint backup benefits fine-tuned for the unique needs of higher education. 

One solution protects students, faculty and staff.

Mobile devices are often connected to unsecured networks, making a very high standard of security necessary to ensure privacy. Code42 CrashPlan takes a multi-layered approach to security—engineering each step to meet the high standards required for mobile devices—all while exceeding industry best practices, and balancing the user’s need for convenience and flexibility. While running silently in the background, CrashPlan continuously protects data created and stored on faculty, staff and student laptops and desktops, automatically backing up data to the destinations of your choice—a private, public or hybrid cloud. No matter where your data is stored, CrashPlan enables you to hold the encryption keys, giving only your admin and authorized users the ability to decrypt data. 

“CrashPlan has been extremely valuable through the scariness of all these iOS devices. It’s helped us through this transition period by providing one piece of software, one interface that’s easily deployable and easily scriptable. CrashPlan makes it work for all parties, and it’s a great selling point.” 

—Tim Winningham, Systems Manager for Mathematics, Ohio State University

Compliance. Convenience. Control.

Code42 CrashPlan is trusted by IT departments responsible for managing end users in discrete schools, departments or campuses because it provides complete visibility and control of distributed endpoint data via a single, powerful console.  Institutional leaders rely on CrashPlan because it supports adherence to data security, compliance and privacy requirements, protects their intellectual properties, and—when they need it—supports e-Discovery.  

Simple, reliable features make CrashPlan the industry standard:

  • Set it and forget it. CrashPlan endpoint backup runs silently in the background on all devices, without disrupting workflows or affecting device performance.
  • Single sign-on convenience. Endpoint backup can authenticate users via federated identity services such as InCommon.
  • One multi-platform solution. Manage data from Mac, Windows and Linux platforms in a single console, and enable users to securely access data on iOS, Android and Kindle Fire mobile devices. 
  • Always there, always ready. Every version of every file is safe and always ready to restore. Backup archives are automatically verified (by default interval) every seven days.
  • No limits. Store data without limits on file types, size or frequency—including deleted files.
  • Your data, your rules. Meet your data security and privacy requirements with end-to-end encryption and choice of cloud deployment. 
  • You hold the keys. Code42 enables you to keep the encryption keys wherever your data is stored. 
  • 24/7 support. Rely on non-stop monitoring and support from Code42 Customer Champions in the USA.

 

features

Secure backup and recovery on your terms.

Cross-platform flexibility, customizable cloud deployment, on-premises encryption key management and scalable security compliance make Code42 CrashPlan the choice for higher ed.

Cross-platform performance and security.  CrashPlan works “agnostically” across platforms including Windows, Mac and Linux to ensure no computer and no department is left unprotected. End-to-end security means data encrypted at the source remains encrypted in transit and at rest. With innovative compression, load balancing, byte differential data de-duplication and multi-threading technologies—performance is unmatched.

Simple administration. From a single console, administrators enforce data retention policies, adjust user profiles, ensure compliance, and specify backup timing and security settings. CrashPlan eliminates painstaking backup archive migrations and time-consuming storage monitoring by automatically optimizing storage and bandwidth across all servers.

Easy integration. CrashPlan supports enterprise-grade identity management services, and authentication. It integrates seamlessly with Open Directory, Active Directory or OpenLDAP using LDAP (and allows admins to specify multiple LDAP providers, too), Radius for dual-factor authentication, and Shibboleth/SAML 2.0 for federated, cross-domain single sign-on.

Recovery from data loss. No matter how it disappeared, what matters is getting the data back. With automatic, continuous endpoint data protection, there’s a recovery plan for every contingency, every employee, and every device. Users can restore files immediately, themselves—even when away from the office or while using their mobile device—without IT help. They also can easily search for specific files and recover archived files based on date, time or incremental version.

On-premises encryption key management. CrashPlan encrypts data at the endpoint, in-transit and at rest, and gives you the choice of keeping encryption keys behind your own firewall in public, private or hybrid deployments. Only you can view decrypted data; your data is safe from government surveillance and blind subpoena.

Automated archive maintenance, validation and healing. Archived data undergoes regular, automatic  “health checks” to ensure that files can be recovered days, weeks, months or years after initial backup. Continuous, automatic checkups keep you secure and agile—ready for restoration or migration anytime.

Remediate breaches and recover data following any disaster. When disaster strikes, the safest place for your data is the cloud. In the event of a breach, your CrashPlan tamper-proof, self-healing archives allow you to recover data and notify administrators of an incident. Identify which files were compromised and when with an intuitive, real-time dashboard of your entire backup environment.  This enables administrators to enforce data retention policies, specify backup scheduling and adjust security settings. Push restore functionality allows administration to remotely copy a user's backup to another device for quick disclosure to a third party without the user's knowledge.

Complete compliance management. Unlike some backup services that put restrictions around backup, CrashPlan backup is truly unlimited, so your data retention policies are easily upheld. Back up any size or type of file, and keep as many versions as you want, for as long as you want. Granular controls assign backup responsibilities based upon the admin's role.

Custom cloud deployments. Choose the cloud deployment model that fits your unique security, privacy, compliance and redundancy requirements. In addition to public, hybrid and private clouds, Code42 offers Managed Private Cloud (MPC)—an instance of the proven, secure Code42 cloud on-premises in your data center. With MPC, IT gets a purpose-built appliance and software that’s proactively managed 24/7 by Code42 customer support. No matter which model you choose, it is infinitely scalable.

Reduce migration time and costs. While data migrations are routine, they pose known risks—including data loss and corruption, unexpected downtime, lease overruns and technical compatibility issues. CrashPlan simplifies the process, protecting data before tech refresh and platform or OS migrations, and seamlessly and securely transporting every file and every version to a secure backup location.

Protect intellectual property from exfiltration. As your faculty and student body comes and goes, audit and track data as it moves to and from the cloud to protect intellectual property and detect exfiltration.

Preserve and collect for legal hold. Prepare for litigation and conquer the duty to preserve with legal hold capabilities that let you identify, search and protect relevant information from alteration or destruction. Support e-discovery, legal holds and compliance via centralized management, audit trails, real-time policy creation and customized reporting.

fees

NET+ Unlimited Plan (Internet2 public cloud)

Number of Users Member Pricing Non-Member Pricing
Minimum User Count Price/User/Year One Time Setup Fee Price/User/Year One Time Setup Fee
100 $82.00 $16,000.00 $90.20 $17,600.00
500 $78.00 $16,000.00 $85.80 $17,600.00
1000 $73.80 $18,500.00 $81.18 $20,350.00
1500 $69.30 $18,500.00 $76.23 $20,350.00
2000 $64.80 $18,500.00 $71.28 $20,350.00
2500 $63.00 $23,000.00 $69.30 $25,300.00
3000 $61.20 $23,000.00 $67.32 $25,300.00
3500 $59.40 $23,000.00 $65.34 $25,300.00
4000 $57.60 $23,000.00 $63.36 $25,300.00
4500 $55.80 $23,000.00 $61.38 $25,300.00
5000 $53.40 $43,700.00 $58.74 $48,070.00
5500 $52.70 $43,700.00 $57.97 $48,070.00
6000 $52.00 $43,700.00 $57.20 $48,070.00
6500 $51.30 $43,700.00 $56.43 $48,070.00
7000 $50.70 $43,700.00 $55.77 $48,070.00
7500 $50.00 $48,000.00 $55.00 $52,800.00
8000 $49.30 $48,000.00 $54.23 $52,800.00
8500 $48.60 $48,000.00 $53.46 $52,800.00
9000 $48.00 $48,000.00 $52.80 $52,800.00
9500 $47.30 $48,000.00 $52.03 $52,800.00
10000 $45.50 $64,200.00 $50.05 $70,620.00
11000 $44.60 $64,200.00 $49.06 $70,620.00
12000 $43.70 $64,200.00 $48.07 $70,620.00
13000 $42.80 $64,200.00 $47.08 $70,620.00
14000 $41.90 $64,200.00 $46.09 $70,620.00
15000 $41.00 CUSTOM QUOTE $45.10 CUSTOM QUOTE
  • Participants cannot combine the NET+ Unlimited Plan with the NET+ 50 GB/User Plan.
  • Minimum 100 Users per Participant.
  • Faculty/Staff and students both count towards the number of Users.
  • The One-Time Setup Fee set forth in the table above includes one (1) purpose-built onsite cloud appliance, best practices configuration and setup, directory services integration, single sign-on configuration (if applicable), and custom client installers.
  • A Participant must pay the full amount of the One-Time Setup Fee specified above based on the number of Users it purchases pursuant to the initial Internet2 Order Document submitted by Internet2 to Service Provider in connection with such Participant. 
  • A Technical account manager (“TAM”) is included (as specified in the chart above) for the first year of the Services Term for Participants with 5,000 or more Users. For all subsequent years, those Participants receive discounted pricing off of standard rates (reflected in discounted TAM pricing below). However, all Participants can purchase TAM services.
  • Includes 25% discount on CrashPlan + Personal Backup via a “Discount Store” for students; provided, however, that Service Provider may discontinue this offering if it discontinues operation of that portion of its business that is focused on consumers.
  • Each User can use the Services on a maximum of 4 Devices at any given point in time.
  • First year Hardware maintenance and support is included in the One-Time Setup Fee set forth in the table above.
  • Hardware maintenance and support after the first year of the Services Term to be billed yearly at $2,400 per year for Participants who are Internet2 Members and at $2,640 per year for Participants who are not Internet2 Members.
  • With respect to Participants contracting for Additional Services, the One-Time Set Up Fee set forth in Table 1 above for the NET+ Unlimited Plan (Internet2 public cloud) may be waived upon mutual agreement between Service Provider and Internet2.  Existing Participants may be charged for any applicable services needed to set up Additional Services in accordance with the fee schedule set forth herein and as determined by Service Provider and Internet2 given the requirements of the Additional Services.
  • Participants committing to a two (2) year Initial Services Term shall receive a five percent (5%) discount off of the above pricing for Initial Orders and Additional Orders.  Participants committing to a three (3) year Initial Services Term shall receive a ten percent (10%) discount off of the above pricing for Initial Orders and Additional Orders. Such discounts shall apply regardless of whether such Participant elects an Annual Payment or Full Up Front Payment.  Discounts applicable to Renewal Services Terms are described in the definition of Renewal Services Term.

 

NET+ 50 GB/User Plan (Internet2 public cloud)

Number of Users Member Pricing Non-Member Pricing
Minimum User Count Price/User/Year One Time Setup Fee Price/User/Year One Time Setup Fee
100 $70.00 $16,000.00 $77.00 $17,600.00
500 $65.00 $16,000.00 $71.50 $17,600.00
1000 $59.40 $18,500.00 $65.34 $20,350.00
1500 $54.90 $18,500.00 $60.39 $20,350.00
2000 $50.40 $18,500.00 $55.44 $20,350.00
2500 $48.60 $23,000.00 $53.46 $25,300.00
3000 $46.80 $23,000.00 $51.48 $25,300.00
3500 $45.00 $23,000.00 $49.50 $25,300.00
4000 $43.20 $23,000.00 $47.52 $25,300.00
4500 $41.40 $23,000.00 $45.54 $25,300.00
5000 $39.00 $43,700.00 $42.90 $48,070.00
5500 $38.30 $43,700.00 $42.13 $48,070.00
6000 $37.60 $43,700.00 $41.36 $48,070.00
6500 $36.90 $43,700.00 $40.59 $48,070.00
7000 $36.30 $43,700.00 $39.93 $48,070.00
7500 $35.60 $48,000.00 $39.16 $52,800.00
8000 $34.90 $48,000.00 $38.39 $52,800.00
8500 $34.20 $48,000.00 $37.62 $52,800.00
9000 $33.60 $48,000.00 $36.96 $52,800.00
9500 $32.90 $48,000.00 $36.19 $52,800.00
10000 $32.70 $64,200.00 $35.97 $70,620.00
11000 $32.40 $64,200.00 $35.64 $70,620.00
12000 $32.20 $64,200.00 $35.42 $70,620.00
13000 $32.00 $64,200.00 $35.20 $70,620.00
14000 $31.80 $64,200.00 $34.98 $70,620.00
15000 $31.50 CUSTOM QUOTE $34.65 CUSTOM QUOTE
  • Participants cannot combine the NET+ 50 GB/ User Plan with the Storage-Only Option.
  • Minimum 100 Users per Participant.
  • Faculty/Staff and students both count towards the number of Users.
  • Additional storage above 50GB/ User/ month costs $.10 per GB/ User/ month (invoiced quarterly by Service Provider to Internet2 in accordance with the Internet2 Service Provider Business Agreement).
  • The One-Time Setup Fee set forth in the table above includes one (1) purpose-built onsite cloud appliance, best practices configuration and setup, directory services integration, single sign-on configuration (if applicable), and custom client installers.
  • A Participant must pay the full amount of the One-Time Setup Fee specified above based on the number of Users it purchases pursuant to the initial Internet2 Order Document submitted by Internet2 to Service Provider in connection with such Participant. 
  • A Technical account manager (TAM) is included for the first year of the Services Term for Participants with 5,000 or more Users. For all subsequent years, those Participants receive discounted pricing off of standard rates (reflected in discounted TAM pricing below). However, all Participants can purchase TAM services at the rates set forth below in the section titled “Discounted Technical Account Manager (TAM) Pricing”.
  • Includes 25% discount on CrashPlan + Personal Backup via a “Discount Store” for students; provided, however, that Service Provider may discontinue this offering if it discontinues operation of that portion of its business that is focused on consumers.
  • Each User can use the Services on a maximum of 4 Devices at any given point in time.
  • First year Hardware maintenance and support included in One-Time Setup Fee set forth in the table above.
  • Hardware maintenance and support after the first year of the Services Term to be billed yearly at $2,400 per year for Participants who are Internet2 Members and at $2,640 per year for Participants who are not Internet2 Members.
  • With respect to Participants contracting for Additional Services, the One-Time Set Up Fee set forth in Table 2 above for the NET+ 30GB/User Plan (Internet2 public cloud) may be waived upon mutual agreement between Service Provider and Internet2.  Existing Participants may be charged for any applicable services needed to set up Additional Services in accordance with the fee schedule set forth herein and as determined by Service Provider and Internet2 given the requirements of the Additional Services.
  • Participants committing to a two (2) year Initial Services Term shall receive a five percent (5%) discount off of the above pricing for Initial Orders and Additional Orders.  Participants committing to a three (3) year Initial Services Term shall receive a ten percent (10%) discount off of the above pricing for Initial Orders and Additional Orders. Such discounts shall apply regardless of whether such Participant elects an Annual Payment or Full Up Front Payment. Discounts applicable to Renewal Services Terms are described in the definition of Renewal Services Term.

 

Storage-Only Option

At the reasonable discretion of Service Provider, Participants that currently hold validly purchased and active licenses to a CrashPlan plan that they purchased directly from Service Provider prior to the Effective Date may elect to add on the Storage-Only Option which permits Participant to store Participant Data in the Internet2 public cloud at the Annual Cost/User as set forth below.

Unlimited:

Users Annual Cost/ User
250-999 $42.00
1,000-2,499 $39.90
2,500-4,999 $39.90
5,000-9,999 $37.80
10,000+ $37.80

50GB Storage:

Users Annual Cost/ User
250-999 $21.00
1,000-2,499 $19.95
2,500-4,999 $19.95
5,000-9,999 $18.90
10,000+ $18.90

Other

Additional pricing details are avaliable in the NET+ CrashPlan service schedule

faq

Have a question about Internet2 NET+ CrashPlanPROe that wasn't answered through our menu options? Take a few moments to browse through our frequently asked questions. Click a question (or the preceding plus sign) to view its answer; click again to hide it. Click Show all to view all the answers at once. And feel free to email us if you have a question that's not answered here.

General

Who is Code 42 Software and which products/services do they offer?

Code 42 Software, a privately held company based in Minneapolis, Minn., has been developing software to protect the world’s data since 2001. Code 42’s enterprise endpoint backup solution, CrashPlan PROe, is used by thousands of organizations around the world to safeguard their data. The company also offers industry-leading backup software for homes and small businesses: CrashPlan and CrashPlan PRO. All products offer multi-destination, cross-platform backup to both public and managed private clouds. For more information, visit www.code42.com.

What is the relationship between Code 42 Software and Internet2?

Internet2 has signed a Master Services Agreement (MSA) with Code 42 that provides various terms and conditions specific to the higher education community. In addition, Internet2 has worked with Code 42 to co-develop a customized service offering that integrates with the Internet2 Network and with InCommon to better meet the needs of the Internet2 community. The production service is brokered by Internet2 and provided by Code 42’s CrashPlan PROe. The service is a federated service that leverages InCommon and will be delivered over the Internet2 Network.

Is data stored only in the US?

Yes, all Internet2 member data is stored in US.

Eligibility and Enrollment

Do I have to be a direct Internet2 member to sign up for the Internet2 NET+ CrashPlan PROe service?

The NET+ CrashPlan PROe offering is available exclusively to Internet2 members.

When will the CrashPlan PROe service be available to higher education members?

The NET+ CrashPlan PROe service will be available very soon. Six universities are currently participating in a service validation program before the public offering is initiated – Arizona State University, Naval Postgraduate School, Stanford University, University of Notre Dame, University of Texas and University of Washington.

How does my institution sign up for the service, and is there a get started program?

The NET+ CrashPlan PROe service initiates with an "Enterprise Customer Agreement" (ECA) between the Internet2 member and Internet2. In subsequent years, Internet2 membership, via the ECA, will include a built-in CrashPlan PROe renewal option.

A great way to start your PROe engines, the Get Started Program includes (500-user minimum):

  • Onsite (end user facility) secure key encryption storage for the ultimate in data protection
  • Monitored and managed onsite appliance for security, authentication (SSO/Shibboleth), and key management
  • Onsite installation and solution configuration
  • Integration with onsite authentication (LDAP/AD)
  • Automated client installer integration (customer infrastructure permitting)
  • Technical account management services (1 year) for implementations > 5,000 users
  • Functional client user testing on all backup and restore functionality
  • Project Management
    • Project planning
    • Project collaboration and documentation
    • Production rollout support
For more information and to join the Get Started Program, visit essentials.code42.com/Request_info.html.

Can a portion of my institution sign up (for example, a business school or single department)?

Yes. The NET+ CrashPlan PROe offering is available for departments as well with a 500-license minimum purchase.

What happens if my institution already uses CrashPlan PROe?

If your organization already uses CrashPlan PROe, contact your Code 42 account executive for your options to transition your current deployment to the NET+ CrashPlan PROe service.

What happens when a NET+ CrashPlan PROe user leaves the university?

When a user leaves, the user license is placed into the license pool if the user's data does not need to be retained. If the data does need to be retained, CrashPlan PROe can hold that data in cold storage, but the license will continue to be used.

Features and Security

Visit the FEATURES tab.

Cost and Terms

Visit the FEES tab for more information.

More Information

See the CrashPlan PROe home page sidebar for updates as they become available.

For more information and to start protecting your organization’s critical data, visit essentials.code42.com/Request_info.html.

participate

To subscribe to NET+ CrashPlan:

 

  1. Review the service offering and fees on the tabs above. If you have any questions, please contact us at netplus@internet2.edu.
  2. Review the Participation Agreement and Service Schedule.
  3. Complete the NET+ CrashPlan application.
  4. Sign the NET+ CrashPlan Enterprise Customer Agreement as provided based on your application.

 

Note: Internet2 requires electronic signatures for legal contracts, unless state law mandates otherwise.