- Service Type(s):
- Infrastructure, Platform, Security
- General Availability
- InCommon Participant
- Early Adopters:
- Carnegie Mellon University, Cornell University, Indiana University, Stanford University, University of California Berkeley, University of Illinois, University of Michigan, University of Notre Dame
- Andrew Keating
One of the most commonly voiced collaboration needs today is the ability to easily access and share your personal content with anyone, from anywhere. Since 2005, Box has been helping more than 10 million individuals, small businesses and Fortune 1000 companies do just that.
And now, Internet2 members who are also InCommon participants can add this valuable Internet2 NET+ Box storage and collaboration service to their membership for an additional fee. Other InCommon institutions of higher education (.edu) headquartered in the United States are also eligible to participate at a higher fee.
Box is a leading enterprise Cloud Content Management (CCM) platform that embraces what's best about the cloud, serving the pressing content management needs of the next-generation workplace, workforce and IT. Eighty-two percent of the Fortune 500 currently use Box. Browse our Features, Pricing and Frequently Asked Questions (FAQ) pages for more information. Then visit How To Participate for detailed information on how to sign up.
The Internet2 NET+ Box service is now generally available to all U.S. higher education institutions for production deployment. For details, read the press release.
NET+ Box Roadmap
Early university adopters that have rolled out the service campus-wide include: Carnegie Mellon University, Cornell University, Indiana University, Stanford University, University of California - Berkeley, University of Illinois, University of Michigan and University of Notre Dame.
Here is a partial list of other universities that have signed up for the production service and are at various phases of implementing and deploying Box on their campuses:
- Alabama A&M University
- Baylor University
- Bob Jones University
- California State University Fresno
- California State University Northridge
- California State University San Marcos
- Clemson University
- Emory University
- Furman University
- Georgetown University
- Harvard Business School
- Hult International Business School
- Iowa State University
- Loyola University Chicago
- Milwaukee School of Engineering
- New York University Medical Center
- Ohio State University
- Pennsylvania State University
- Pomona College
- Rice University
- Skidmore College
- Smith College
- South Dakota State University
- Temple University
- Tufts University
- Tulane University
- University of California Davis
- University of California Los Angeles
- University of California Merced
- University of California San Francisco
- University of Maryland Baltimore County
- University of Maryland College Park
- University of Mississippi
- University of North Carolina Greensboro
- University of Pennsylvania
- University of Pittsburgh
- University of Rochester
- University of Texas at Austin
- University of Tulsa
- University of Virginia
- University of Wisconsin Madison
- Weber State University
- Yale University
Dozens more are engaged in active trials and evaluations. For more information, please email firstname.lastname@example.org.
- Online Workspaces
Create shared workspaces and easily invite team members to upload files, start discussions and collaborate online.
- File Sharing
Easily share large files both within your organization and with external partners replacing FTP software and email attachments. You can even see when your files are downloaded!
- Folder Layers
Create and organize multiple layers of folders replacing your file server with an online organization-wide file system.
- Mobile Access
View your files on any browser-enabled mobile device and use Box's apps on an Android Smartphone, iPhone, iPad, and Blackberry. Note: Single sign-on is supported on Box-created mobile applications (iPhone, iPad, Android). The mobile app redirects to the IdP associated to the account, and loads as a browser within the application. The only mobile exception is m.box.com, which currently does not support single sign-on.
- File Commenting, Group Discussions and Online Documents
Leave comments attached to a specific document, start a group discussion, or create and share a simple document.
Like a newsfeed for your shared workspace, keep up with all activity via the Updates tab in Box and through email.
- Version History
View previous versions of your files even after changes are made and new versions are uploaded. *Enterprise only
- User Management
Manage users easily, control data access and review reports on content usage and activity using the Admin Console. *Enterprise only
- Security Controls
Set various levels of view and edit permissions, set up a time to auto-delete a file or deactivate a link, and password protect sensitive folders or files *Enterprise only
- Easy To Use
Minimize user training and support costs, eliminate software or hardware maintenance, and get started in just minutes.
- Box Sync
Sync desktop files to Box. Access Box folders and shared files right from your desktop. *Number of accounts with full sync capped for initial phase
Internet2 NET+ Box Storage Bank
Subscribers are also automatically enrolled in the Internet2 NET+ Box Storage Bank program, which provides additional storage for urgent or unplanned needs on campus. If your campus has an unplanned need for additional storage during your subscription term, Internet2 NET+ Services will provide up to 25% of your regular capacity at no cost. At the end of the current subscription term, the subscriber will have the option of lowering consumption to the previous level, or purchasing additional storage.
Note about "marketable storage": When assigning quotas to individuals on campus, even with the same quota, usage can vary widely. So if you plan on 10GB quotas, one person may use 1GB while another may use 7GB. In that case, your marketable storage is 2x10GB or 20GB but your actual usage is only 1+7 or 8GB. Analysis suggests the right ratio for "marketable" to "actual used" storage is approximately 5 to 1.
Box Applications Included with the Service
Box platform applications that are included in the Internet2 NET+ Box service agreement are listed below. Note that each campus's Box Administrator can determine which of these applications are deployed.
- Box for Android
- Box for Android Tablet
- Box for Blackberry
- Box for Blackberry Playbook
- Box for Chatter
- Box for Courier
- Box for iPad
- Box for Office
- Box for Outlook
- Box for Touchpad
- Box Web Documents
- Google Apps
- Google Docs
- Box for iPhone
All of the following security mechanisms were reviewed by CISO representatives from each of the early adopter campuses:
Box hosts its servers at multiple geographically separated, enterprise-grade data centers in the United States with a 99.9% network uptime guarantee, ongoing audits and 24x7x365 monitoring and video surveillance. Data is stored on a secure internal storage cluster behind an enterprise-grade firewall, with redundant connections to multiple Internet backbones. The software passes every request through a carefully audited verification code, which ensures that the user is authorized for the action requested. Box stores local snapshots of data and backs up all data daily to an additional facility in a third location.
All user data is stored in encrypted form. Keys are held by Box under strictest security.
256-bit Secured Socket Layer (SSL) encryption is used on the data between the end user and Box. Indexing of public files by search engines or robots is disallowed, and all filenames are encoded once they arrive on Box's servers.
When you upload a file to Box, it is private by default and encrypted when stored. Your files are only accessible to others if you share them or make them public. You can make any shared file private again, or modify it so a password is required to access it. If you share a file using a link, that link will contain a unique ID made up of a randomly generated combination of letters and integers so humans cannot guess the location of those files. While Box holds the keys to encrypted data, this is held under strictest physical and personnel security and is only used when permission is granted by the member institution.
Box uses proven password and privilege techniques to validate access to all application data. University administrators have full console access to set user privileges, limiting what individual account holders can see and do on Box. The application determines access and presents only data the user has permission to see. For further security, an administrator can set role-based permissions so that some viewers may only view data, not edit it. With the Enterprise edition, Box also displays a list of all the primary actions of each of its users (download, upload, delete, log-in, etc.), giving administrators oversight on usage in their accounts.
FERPA, HIPAA and Grant Requirements
FERPA requirements are supported as of service general availability.
Box does not have a HIPAA Business Associate Agreement in place because all data is fully encrypted and Box will not access the data unless permission is explicitly granted by the institution. In addition, you as the customer have to implement Box (leveraging the tool sets provided) in a manner that is HIPAA compliant. Box cannot guarantee that each customer will leverage the appropriate tool sets to configure and implement Box to ensure HIPAA compliance.
We believe that Box is compliant with most grants, although specifics should be checked by the institution.
To learn more about Box's technology and their efforts to empower customers to be HIPAA compliant, go to https://www.box.net/shared/0uanfcz9nz7ayygj902n.
The annual price of the Internet2 NET+ Box storage and collaboration service is based on the size of the institution grouped into one of six pricing tiers. The tier is determined by the total number of students, faculty, and staff (see below). Internet2 members receive special pricing.
(Students, Faculty, Staff)
|Maximum Number of Box Accounts||10,000||25,000||50,000||100,000||150,000||200,000|
|Total Used Storage Allocation||20 TB||50 TB||100 TB||200 TB||300 TB||400 TB|
|Marketable Storage||100 TB||250 TB||500 TB||1000 TB||1500 TB||2000 TB|
|Internet2 Member Annual Fee||$29,000||$65,000||$116,000||$197,000||$287,500||$371,000|
(One Time Startup)
|Non-Internet2 Member Annual Fee||$33,125||$74,200||$132,500||$225,250||$328,600||$424,000|
(One Time Startup)
Total storage limits are part of the contract for each institution, as determined by its pricing tier (additional storage can be purchased—see below). The terabyte quantities listed are for actual, fully used storage. Most campuses expect to be able to offer as much as five times the stated capacity when marketing the service internally. For example, a Tier 1 campus would be able to plan for 100 TB of marketable capacity, which translates to 20 TB of actual storage space. Note that the annual subscription fee includes participation in the Internet2 NET+ Box Storage Bank program. Total storage limits are part of the contract for each institution (determined by its "tier"). Individual storage limits can be set by each subscribing institution as it sees fit.
What is "marketable storage"? When assigning quotas to individuals on campus, even with the same quota, usage can vary widely. So if you plan on 10GB quotas, one person may use 1GB while another may use 7GB. In that case, your marketable storage is 2x10GB or 20GB but your actual usage is only 1+7 or 8GB. Analysis suggests the right ratio for "marketable" to "actual used" storage is approximately 5 to 1.
Additional storage can be purchased for $20,000 per 10 TB (50 TB marketable) per year added to any tier of service.
A 2.5% discount applies for a two-year subscription prepayment and a 5% discount for a three-year prepayment. The discount does not apply toward the one-time startup fee.
The subscription year is initially based on the 12-month period beginning the first of the month in which your service begins. The first year, you will be billed according to the size of your institution within 30 days of account activation for your first 12 months and the one-time startup cost. Subsequent year renewals will be annual based on your starting (anniversary) date. Your institution may choose to change the billing cycle after the first 12-month period.
Internet2 Membership/InCommon Participation Status Changes
If your institution is currently not an Internet2 member, but subsequently joins, your institution will be afforded the appropriate discounts upon the next Box renewal.
What if your institution is currently an Internet2 member, but subsequently drops membership (your membership period might not coincide with your Box subscription)? The service functions and special pricing are dependent upon active and continued participation in InCommon and membership in Internet2, respectively. The functionality of the Box service depends upon active participation in InCommon federated authentication. Dropping InCommon participation could necessitate termination of the Box service. The pricing discounts are provided for Internet2 members due to the administrative efficiencies that are gained as a result. Dropping Internet2 membership will necessitate an immediate increase in service pricing.
Your campus may decide to cancel at any point during the subscription year which will cancel the automatic renewal at the end of the calendar year. No refunds are provided for during the current year of service; however, you will have until the end of the calendar year to migrate data out of Box as necessary or individuals may choose to maintain personal accounts as appropriate under agreement directly with Box.net.
Have a question about the Internet2 NET+ Box storage and collaboration service that wasn't answered through our menu options? Take a few moments to browse through our frequently asked questions. Click a question (or the preceding plus sign) to view its answer; click again to hide it. Click show all to view all the answers at once. And feel free to email us if you have a question that's not answered here.
Internet2 NET+ Box Service Offering
Who is Box and what services do they offer?
What is the relationship between Box and Internet2?
Is data stored only in the US?
What applications are available either from Box or third parties?
Eligibility and Enrollment
Do I have to be a direct Internet2 member to sign up for the Internet2 NET+ Box service?
When will the Box service be available to higher education members? Who can use this service offering?
How does my institution sign up for the service?
Can a portion of my institution sign up (for example, a business school, medical school, or even a single department)?
What happens if I already have a Box account?
What happens when an account holder leaves the university?
Features and Security
For questions regarding features and security, please see our Features tab.
Cost and Terms
For questions regarding cost, terms of agreement and billing, please see our Fees tab.
Thank you for your interest in Internet2 NET+ Box. Please check the NET+ Box home for updates as they become available. Check Internet2 NET+ Services for news and updates on all Internet2 NET+ service offerings. Have a question not answered here? Send an email to email@example.com.
Ready to enroll and provide all the great features of the Internet2 NET+ Box storage and collaboration service to your organization? You'll need to get some information together, as outlined in the following steps, before you can fill out the online application. Also, you may want to review the Enterprise Customer Agreement (ECA) to understand some of the information we need in the application process.
Determine your eligibility
Institutions of higher education and related organizations headquartered in the United States who are InCommon Participants (or who join at this time) are eligible to sign up for a full-service, customized Box offering from Internet2. Internet2 members receive special pricing, but membership in Internet2 is not required.
You'll need to indicate whether you're an Internet2 member and/or InCommon participant on the form.
For more information on becoming an Internet2 member, see "Internet2 Membership." For more on becoming an InCommon participant, see "Join InCommon."
Determine your pricing tier
The annual price of the Internet2 NET+ Box service is based on the size of the institution grouped into one of six pricing tiers. The tier is determined by the total number of students, faculty, and staff (see below).
TIER 1 2 3 4 5 6 Institution Size (Students, Faculty, Staff) 1-
You'll need to select your organization's tier on the form. You'll also have to enter the address of a publicly available document that justifies your tier selection.
See "Fees" for more information.
Determine whether you have Health Service personnel that need to be excluded from using the service.
If your organization has Health Service personnel, and if you elect not to provision any such personnel due to concerns over HIPAA compliance, you can enter your exclusion preference as well as the number of personnel to be excluded on the form.
See "Features" for further information on service security and compliance with FERPA, HIPAA and other requirements.
Determine whether your institution wishes to order additional storage, and which prepayment option you prefer.
Additional storage can be purchased for $20,000 per 10 TB (50 TB marketable) per year added to any tier of service. Indicate on the form how many additional terabytes (in multiples of 10) you wish to add, and whether you prefer a one-, two- or three-year subscription prepayment option.
A 2.5% discount applies for a two-year subscription prepayment and a 5% discount for a three-year prepayment. Note that the discount does not apply toward the one-time startup fee.
Are any special considerations required?
Does your institution require special considerations due to state law or regulation? Are there any mandated limitations on renewal periods? You'll need to indicate this on the form.
Gather contact information for the required Box service roles
You'll have to enter the name, address, phone and email information for each of these service roles on your application.
- CIO/Senior information technology officer – This is your organization's senior information technology officer, typically the CIO.
- Application submitter – The submitter of the application form will receive the submission confirmation email and will be the point of contact for confirmation of details or clarification.
- Technical contact – The technical contact is the individual with responsibility for the deployment of Box services at your organization.
- Customer support contact – The Customer Support contact is the individual who will receive correspondence from Box about updates, outages, and other issues related to customer support. Tier 1 and Tier 2 customer support is the responsibility of the subscribing institution. Note: You'll need to include the Web address for this role as well.
- Administrative contact – The administrative contact is the individual with the power to authorize the service contract and fees.
- Billing contact – The billing contact is the individual to whom invoices should be addressed.
- Primary legal contact (Campus Address for Legal Notices) – The primary legal contact is the individual who serves as contact point and/or legal resource, to whom legal inquiries and concerns should be addressed.
- Secondary legal contact – The secondary legal contact is the individual who serves as a backup for the primary legal contact.
Fill out and submit the application
Fill out and submit the application. The submitter will be contacted within three (3) business days for confirmation of details or clarification.
What's next? Here's a typical implementation timeline. If you have any questions at any step of the process, please email firstname.lastname@example.org.