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AL2S Reports

AL2S Reports and Metrics

AL2S Reports

Links to a series of periodic reviews of the Internet2 AL2S infrastructure.

Report Overview:

  • Upgrade Details
  • Unscheduled Outages/Incident Management
  • Scheduled Outages/Change Management
  • Post-Mortem Improvements
  • Availability Information
  • Bandwidth Utilization
  • OESS Utilization
  • Progress from Last Report
  • Deliverables
  • Future Plans for Layer 2
  • Timeline of Installs/Upgrades

Report #1:

10-1-12 through 3-15-13 (160.2 KB)

Report #2:

4-1-13 through 7-31-13 (1.0 MB)

Report #3:

8-1-13 through 11-30-13 (173.7 KB)

Report #4:

12-1-13 through 4-1-14 (258.2 KB)

AL2S Metrics

Availability

File Metrics

Availability (294.1 KB)

Availability Metrics:
  • Availability - 1 Week
  • Unscheduled Availability - 1 Week
  • Availability - 52 Week
  • Unscheduled Availability - 52 Week
  • Circuit
  • Downtime
  • Unscheduled Downtime

Bandwidth

File Metrics

Bandwidth (262.1 KB)

Bandwidth Metrics:
  • In %
  • Out %
  • Circuit

Change Management Metrics

File Metrics Metrics cont'd

Change Management Metrics (17.3 MB)

Change Management Metrics:
  • Changes in Pipeline
  • Changes Implemented
  • Changes Rescheduled
  • Total Change Duration
  • Average Maint Duration
  • Average Processing Time per Change
  • Failed Changes
  • Failed Durations
  • Failed Avg Duration
  • Emergency Changes
  • Emergency Change Duration
  • Emergency Avg Duration
  • Non-Emergency Change
  • Non-Emer Duration
  • Non-Emur Avg Duration
  • Changes Causing Incidents
  • Incident Change Duration
  • Incident Change Avg Duration
  • Changes delivering unexpected results
  • Unexpected Durations
  • Unexpected Avg Duration
  • Incident Changes
  • L1 Changes
  • L1 Duration
  • Hardware Changes
  • Hardware Duration
  • Avg Hardware
  • Software Changes
  • Software Duration
  • Avg Software
  • Change Tooling Support Level
  • Change Maturity
  • Labor Hours to Coordinate Change
  • Hours spent coordinating change
  • Unauthorized Changes
  • Change Efficiency Rate
  • Change Success Rate
  • Emergency Change rate
  • Change Reschedule Rate
  • Average Process Time per Change (Days)
  • Unauthorized Change Rate
  • Change Incident Rate
  • Change Labor Workforce Utilization
  • Change Management Tooling Support Level
  • Change Management Process Maturity

Incident Management Metrics

File Metrics

Incident Management Metrics (9.1 MB)

Availability Metrics:
  • Incidents during Month
  • Incident Durations
  • Average Incident Duration
  • L1 Incidents
  • L1 Duration
  • L1 Average Duration
  • Hardware Incidents
  • Hardware Duration
  • Hardware Average Duration
  • Software Incidents
  • Software Duration
  • Software Average Duration
  • Unannounced Incidents
  • Unannounced Duration
  • Unannounced Average Duration
  • Undetermined Incidents
  • Undetermined Durations
  • Undetermined Average Duration