| Call Detail and Call Maintenance Records for Performance Measurement |
| "Call Detail Records - CDR" |
| Background and Motivation |
| Slide 4 |
| Slide 5 |
| Service Level for Voice |
| SL continued |
| Slide 8 |
| Slide 9 |
| QoS for Voice |
| Slide 11 |
| While at a meeting |
| Slide 13 |
| Slide 14 |
| "The phones report loss," |
| So, the next step |
| "This is still a work..." |